What is transformation process? What are the types of transformation process?

  The definition and kinds of transformation process.

Transformation processes are used in all types of business. A transformation process uses resources to convert inputs into some desired output. Transformation process can be categorized as follows:

·                    Physical (as in manufacturing).

·                    Location (as in transportation).

·                    Exchange (as in retailing).

·                    Storage (as in warehousing).

·                    Physiological (as in health care).

·                    Informational (as in telecommunications).

These transformations are not mutually exclusive. For example, a department store can (1) allow shoppers to compare prices and quality (informational), (2) hold items in inventory until needed (storage), and (3) sell goods (exchange).

Distinguish between Operations management and management.

            The distinctions between Operations management and management.

Operations Management	Management
Operations management is defined as the design, operation and improvement of the systems that create and deliver the firms primary products and services.	Management is a system comprises of some functions- planning, organizing, leading and controlling.
Operations management is a functional field of business with clear line management responsibility.	Management is a group effort to achieve objectives under the leadership of managers.

Discuss the current issues in operations management.

                 The current issues in operations management. 

Operations Management is a dynamic field, and challenges presented by global enterprise present exciting new issues for operations managers. The present issues are

1.Coordinating the relationships between mutually supportive but separate organizations: The ability to coordinate information systems, product development and design, engineering services, packaging, testing, and distribution is significant challenge for the operation manager of the future.

Discuss the core services and Value added services.

   Explain the concept of “operations as service”

Or. Discuss the core services and Value added services.

In manufacturing, services can be divided into Core services and Value added services.

Core Services: The core services customers want are products that are made correctly, customized to their needs, delivered on time, and priced competitively. This are summarized as Quality, Flexibility, Speed and Price.

Quality: Make a great product or deliver a great service. There are two characteristics of quality; design quality and process quality.

Explain the historical development of operations management.

   The historical development of operations management.

==== Operations related concepts have been popular since the 1980s.

In the late 1950s and early 1960s, scholars began to deal specifically with operations management as opposed to industrial engineering or operations research.

In 1973, Chase and Aquilano’s first edition of this book stressed the need “to put the management back in operations management”. Bob Jacob joined the book team in 1997.

State the importance of operations management in the corporate effectiveness.

 The importance of operations management in the corporate effectiveness.

**** A business education is incomplete without an understanding of modern       approaches to managing operations.

***** Operations management provides a systematic way of looking at organizational process.

***** Operations management presents interesting career opportunities.

***** The concepts and tools of Operations management are widely used in managing other functions of a business.

What is operations management?

     operations management

==== Like marketing and finance, operations management is a functional field of business with clear line management responsibility.

Chase & Jacobs, “Operations Management (OM) is defined as the design, operation and improvement of the systems that create and deliver the firm’s primary products and services”.

Business Dictionary, “Operations Management is the design, execution and control of operations that convert resources into desired goods and services, and implement a company’s business strategy”.