operations management
==== Like marketing and finance, operations management
is a functional field of business with clear line management responsibility.
Chase & Jacobs, “Operations Management (OM) is
defined as the design, operation and improvement of the systems that create and
deliver the firm’s primary products and services”.
Business Dictionary, “Operations Management is the
design, execution and control of operations that convert resources into desired
goods and services, and implement a company’s business strategy”.
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