Explain the historical development of operations management.

   The historical development of operations management.

==== Operations related concepts have been popular since the 1980s.

In the late 1950s and early 1960s, scholars began to deal specifically with operations management as opposed to industrial engineering or operations research.

In 1973, Chase and Aquilano’s first edition of this book stressed the need “to put the management back in operations management”. Bob Jacob joined the book team in 1997.

JI t and TQC:  The 1980s saw a revolution in the management philosophies and technologies by which production is carried out. Just-in time (JIT) production was the major breakthrough in manufacturing philosophy. Pioneered by the Japanese, JIT is an integrated set of activities designed to achieve high volume production using minimal inventoried of parts that arrive at the workstation exactly when they are needed.

The Philosophy- coupled with total quality control (TQC), which aggressively seeks to eliminate causes of production defects-is now a cornerstone in many manufacturers’ production practices.

Manufacturing Strategy Paradigm: The late 1970s and early 1980 saw the development of the manufacturing strategy paradigm by researches at the Harvard Business School. This work emphasized how manufacturing executives could use their factories’ capabilities as strategic competitive weapon.

Service Quality and Productivity: McDonald’s unique approach to quality and productivity has been so successful that it stands as a reference point in thinking about

how to deliver high volume standardized services.

Total Quality Management and Quality certification: Another major development was the focus on total quality management (TQM) in the late 1980s and 1990s.

The ISO 9000 certification standards, created by the International Organization for Standardization, now plays a major role in setting quality standards for global manufacturers.

·        Electronic Commerce: The quick adoption of the Internet and the World Wide Web during the late 1990s was remarkable. The term Electronic commerce refers to the use of the Internet as an essential element of business activity.